About
About Emergency Water Mitigation
Emergency Water Mitigation is a free, independent guide to water damage for Charlotte, NC homeowners: what to do first, who to call, and what the public sources say.
What this site does
- Publishes plain-English water damage guides for Charlotte-area homeowners, with sources from public agencies.
- Offers free tools, like the water damage check, the is it an emergency?, that run in your browser.
- Answers questions. When you call, text or send the form, we get back to you by phone or email.
What this site is not
- Emergency Water Mitigation is not a restoration company, plumber, contractor or insurance company. We do not inspect, give quotes or do any repairs, drying or cleanup.
- We are not an emergency service. If anyone is in danger, call 911.
- We do not handle, file or negotiate insurance claims.
- We do not sell your information.
How this site is paid for
This site is free to use. It has no ads and no paid partners. If that ever changes, the About page will say so.
Sources
Facts on this site come from public sources, such as Charlotte Water, the City of Charlotte, the NC Department of Insurance, the EPA and FEMA, and each page links to its sources. If you spot a mistake, tell us.
Contact
Call or text (704) 254-2413 or use the form on this site.